By using the KitOutlet.com website, you agree to
be bound by the policies and procedures stated below.
GUARANTEE
All products purchased from KitOutlet.com are guaranteed
to be in good condition and free from material or
workmanship defects from the purchase date indicated
on your invoice. This guarantee applies to the original
purchaser. This guarantee specifically excludes damage
caused by misuse, abuse, or improper stroage. If for
some reason, there is a major noticable discrepency between
what is displayed and the product received, and it
is your desire to either exchange the product or request
a refund, please contact us.
If/When it has been determined that a replacement
is required, by yourself, you must first contact KitOutlet.com
and request a return. Then, by a KitOutlet.com representative,
you will be asked if you wish to exchange or return
the item for a refund. In either case you will be
required to ship, prepaid and ensured the defective
item(s), to KitOutlet.com. Upon repair or replacement,
your product(s) will be shipped to you at our expense.
Please click here to contact
us regarding an Exchange or Refund.
Return
Policy
We guarantee our "original product."
Satisfaction guaranteed, without hassle and/or
no question asked. If you are not satisfied with
our original product, you can return it with in 30
days of purchase with unused condition and get 100%
money back of the return item(s). Original invoiced
shipping and handling charges are not refunable. Customer
is responsible for all shipping and handling charges
for product return.
"Original product" means any
plain jersey, shirt, and short that do not have any
customized orders. Thus, letters (name and number)
and crests can not be returned. For example, personalized
shirt can be returned and get your money deducted
the customized costs.
Please click Here
to contact us regarding an Exchange or Refund.
Return
Procedures
Please contact us before
returning in order to get a Return Authorization
Number (RAN) and the return address. Write down
your RAN and the return address on the envelop and
mail it back to KitOutlet.com. You will get your money
back within a week after we have recieved the items.
All refunds will be placed on the credit card used
for the original purchase. Please allow 1-2 cycled
bills from the day we recieved your package for the
credit to appear on your statement.
Please click Here to contact
us regarding an Exchange or Refund.
Privacy
Policy
YOUR PRIVACY IS IMPORTANT TO US.
At KitOutlet.com we know that you care how information
about you is used, and we appreciate your trust that
we will do so in an honorable manner. Above all, we
ensure none of the information you provide will be
traded or sold.
Information including, but not limited to, your email
address, billing address, shipping address, phone
number, and credit card details are collected and
stored when you make a purchase from KitOutlet.com.
Your credit card details are directly collected by
our credit card processing company.
This information is used strictly to process orders,
and will be collected over an encrypted SSL connection
(128-bit where available) for your protection. 128-bit
SSL is the most secured standard for concealing information
on the internet. All personal information submitted
by our visitors and/or customers is only used by KitOutlet
to process orders, which have been placed by our customers,
or to answer your inquiries about our products, or
services. We protect your privacy by encrypting all
order information, which is sent via secure server
to us. All information remains secure. We strive to
treat you the way we want to be treated. We do not
sell, rent or transmit personal information to other
organizations. |